Why messaging apps may be a key prong in India’s digital payments push

Money at the speed of a message. Perhaps this is the mantra that social media companies, internet companies and even a business process outsourcer are following as they eye a slice of the 95 per cent-plus cash economy that could potentially go digital. Many of those cash transactions — like person-to-person (P2P), person-to-merchant (P2M) or consumer payments — could be done on digital platforms such as chat rooms or messaging apps. Accelerating the shift from cash to digital is the government’s ..

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